What is a bottleneck in a small business?

A bottleneck is the slowest step in a workflow — where work piles up because a person, system, or approval blocks everything downstream.

Should I buy software before mapping bottlenecks?

No. New software on a broken process usually moves the bottleneck. Map first, then automate or integrate the highest-impact step.

How long does bottleneck discovery take?

A focused half-day with the owner and one frontline operator often surfaces the top three issues. Neutrino's free scorecard gives a faster starting point in under three minutes.

How to find bottlenecks in a small business (before you buy software)

A practical method to spot operational bottlenecks in Australian SMBs — before you spend on new tools.

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