You're paying senior people to do junior admin
We help professional services firms cut proposal drag, CRM chaos, and admin overhead — then build what actually ships.
Problems we see in this industry
- Proposals take a week when they should take a day
- CRM is half-filled and pipeline meetings are guesswork
- Client work is strong but internal systems haven't kept up
Industry context
Billable teams bleed margin on admin and client onboarding — we automate the work that isn't why clients hire you.
Professional services firms from 5–50 staff.
What changes in practice
- Admin done by senior people is the real cost
- Formatting, chasing documents, and re-entering client details are cheap tasks performed at expensive rates. We measure the opportunity in senior hours rather than task counts, because that is what actually shows on the P&L.
- Proposals are the usual first target
- A proposal assembled from approved components with client details pulled from the CRM turns a week of drafting into an afternoon, and it reads consistently regardless of who assembled it.
- Clients give you their details once
- Onboarding that collects documents and details a single time removes the follow-up emails that make a firm look disorganised before the work has even started.
- A human still signs off
- Where we use AI to summarise long documents, the output goes to a person for approval. Professional liability does not transfer to a language model and we do not pretend otherwise.
Who this is for
This is for accounting, legal, engineering, architecture, consulting, and agency firms between roughly five and fifty people. The work is strong and the internal systems have not kept up. Senior people spend hours on formatting, chasing documents, and re-entering client details, which is expensive in billable terms and quietly corrosive to morale.
How Neutrino helps
Identify the highest-cost admin and handoff work
Scope AI and automation where ROI is clear
Fixed-price projects — no open-ended advisory retainer
What we typically build first
Proposal drag is usually the first target: a proposal assembled from approved components with client details pulled from the CRM, so a document that took a week takes an afternoon and reads consistently. Beyond that, common builds include client onboarding that collects documents and details once, matter or project status visible without asking, and AI-assisted summarising of long documents where a human still signs off on anything that matters.
What it costs and how we scope it
The assessment identifies the highest-cost admin and handoff work, measured in senior hours rather than task counts, and scopes automation only where the return is clear. Projects are fixed-price with defined deliverables — no open-ended advisory retainer, which is a model most professional services firms recognise and dislike from the other side of the table. Where you need specific contractual terms, raise it early and we will work through it.
Neutrino works with businesses like yours across Australia — remotely by default, on-site when the problem demands it.
Advisory retainer against fixed-scope delivery
| Open-ended retainer | Neutrino build | |
|---|---|---|
| What you commit to | Monthly fee, indefinite | Fixed price, defined deliverables |
| Incentive | Longer engagements pay more | Shipping ends the engagement |
| Deliverable | Advice and availability | Working systems plus documentation |
| Ownership | Vendor holds the configuration | Code, configs, and docs are yours |
What you commit to
- Open-ended retainer:
- Monthly fee, indefinite
- Neutrino build:
- Fixed price, defined deliverables
Incentive
- Open-ended retainer:
- Longer engagements pay more
- Neutrino build:
- Shipping ends the engagement
Deliverable
- Open-ended retainer:
- Advice and availability
- Neutrino build:
- Working systems plus documentation
Ownership
- Open-ended retainer:
- Vendor holds the configuration
- Neutrino build:
- Code, configs, and docs are yours
When we are the wrong call
If utilisation is low, systems are not your problem and better tooling will simply let you do unprofitable work faster. Automation also fits poorly where every engagement is genuinely bespoke with no repeating shape — in that case the return sits in knowledge capture rather than workflow, which is a different and usually smaller project.
Related capabilities
Related guides
FAQ
- Will you sign our MSA?
- We use a clear Consultancy Client Agreement and SOW per project. Ask us early if you need specific terms.
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